The Rules of Return

We accept returns and exchanges within 14 days of delivery. Pieces must be unworn, unwashed, and in original condition with tags attached.

How to Start a Return

Email us at [softchaosclothing@gmail.com] with your order number and reason for return. We’ll guide you through the steps.

Exchanges

Because every drop is limited edition, exchanges depend on availability. If the piece you want isn’t available, you can return for store credit or a refund.

Refunds

Once your return is received and approved, your refund will be processed to the original payment method. Please allow up to 10 business days for the refund to appear.

Return Shipping Costs

Customers are responsible for return shipping costs.

If we sent you the wrong item or a defective piece, we’ll cover the return shipping.

Damaged or Defective Items

If your order arrives damaged, email us right away. We’ll make it right.